Due to the ongoing COVID-19 situation, HELP continues to monitor our operations and its staff safety. HELP has the ability to move all operations to a remote-work environment and may do so at the recommendation of the State of Michigan healthcare authorities. We have the technology in place to remain operational during this time and are committed to providing the same excellent standard of service to our clients.
If you’re affected by COVID-19, we would also like to remind you of the HELP resources available to you:
Online: Please visit helpfinancial.com to view your most recent statement, to easily and quickly make payments, and contact us via patient/provider online inquiry.
Mail: Direct all payments to – PO BOX 30669, Lansing, MI 48909-8169
Direct all other correspondence to – PO Box 6408, Plymouth, MI 48170
Phone: 9am-5pm EST, at 1-800-752-9613
We continue to closely monitor the situation and we encourage everyone to stay informed and follow the recommendations of your local health authorities. No matter where you live, please remember to protect yourself and others: Wash your hands frequently with soap and/or alcohol-based sanitizers; avoid touching your eyes, nose, and mouth; cover your mouth or nose when you sneeze or cough; and maintain distance between yourself and anyone who is coughing or sneezing. Of course, if you have a fever, cough, or difficulty breathing yourself, seek medical attention.
We are implementing a variety of measures here at HELP Financial to ensure we continue to provide the best service and provide a healthy physical environment for clients and employees. We're confident in our ability to continue serving you no matter the limitations.